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General Myibidder support
Sniping did not work Sun Feb 27, 2011 10:30 AM Quote
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Hello:

I had sniping set up days ahead of time for this item (230588187777). I was logged in and the item was won with a bid much lower than my snipping bid, and my snipe never entered a bid. What happened? This was very frustrating--it was a rare item at a GREAT price, and I lost it.

Thanks.

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 Sun Feb 27, 2011 06:27 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

If you see the "My Status" field you will see the following:
"Refused login (password problem?)"

It appears that you changed your password on eBay, but never updated it on Myibay sniper.
You should always login with your current password into Myibay in order to keep it in sync. There is no way for the sniper to place a bid on your behalf without your current password.
http://www.myibay.com/login/faq/2/#q6
http://www.myibay.com/login/faq/5/#q8

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 Wed Mar 02, 2011 01:00 AM Quote
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Thank-you so much!

I had forgotten I changed it a while back. Sorry for the trouble.

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