Hello,
Lately when I set my bids I put in my preferred seconds and when I hit enter and/or click on apply it reverts to 6 seconds.
My personal settings are set lower than 6 seconds and I manually choose 4 seconds. This has worked for me for about a year. Now I can only seem to do it from 'the ebay page' and not from myibay.
Can you tell me whats up with this?
Thank you
Susan

Please let me know your eBay user id.

My ebay user ID is
postalsusie2


Susan

I just tried to set 4 seconds on your account and it worked with no problems.
Can you please provide me step by step how you do it so I could replicate it?

ebay user ID is postalsusie2

Certainly,
https://www.myibidder.com/main/show
item row / click SNIPE button
enable ACTIVATE
set dollar amount
set time
click change
accepts time...
flips to main ibay list
click on that item'sSNIPE button
and it shows 6 seconds.
(just did that twice)

Currently my snipe time is set much lower in my profile prefs.

Other;
Go to the ebay item page itself
Click on SNIPE icon/button
set everything time $ etc.
when you click ADD it shows up as exactly what you set it. but when you go back and check later.. its set to 6 seconds again ( not what I set it to)

I haven't had any acutions recently since this started happeneing so I do not know if t hey are going through at what I set it (time) or if its going through at 6 seconds.

Thank you for looking into this.
Susan

In your step by step instructions I don't see the values you put it. Also, you don't need to do it twice.
What was the item number you tried? What did you put for other fields?

Also, I don't see where you mentioned that you added a new item. The profile settings affects newly added items only.
I just tried to add a new item using a shortcut on the top of the "Buy" page, it worked fine (I see 1 second).
I tried to another new item using "Snipe it" add-on, it showed 1 second too.

---

Last edited on Tue Nov 15, 2011 06:41 PM.

I have been moving and it was very hectic. Somehow I didnt see the usual email notification from this thread. I apologize.

I did not DO IT TWICE, I was just showing you I tried it two different ways.
Though the problem now seems to be intermittent, the bids start when they are supposed to, even though if I check on the snipe (by going to my main list and clicking on snipe button on a particular item) it says 6 seconds.

I didnt want to put my specifics.. times I use etc in a public post. ( Call me superstitious) That is why I m omitted my personal time preferences for count down to snipe.
Though it displays 6 seconds when I check on it, it is obviously working fine so I will leave you alone.

THANK YOU for your time and your concern and help.
Most Sincerely Susan

The thing is that I have to be able to replicate the issue in order to see it and fix it if there is one.
If you don't give me the specifics, I will not be able to replicate it. Unfortunately, I can't fix something when I don't know what to fix.

Please feel free to post your specifics through support directly, this way it will not be shared on the public forum.