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General Myibidder support
Not placing bids because of Shipping info Fri Sep 21, 2012 01:11 AM Quote
Jayson
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One feature I would like is for the app to ignore shipping details. I have a UK ebay account, but i'm staying in Australia for a short while. I set MyiBidder to bid on an item in Australia, but the item listing said it would not ship to the UK (which is fine, I don't want it tship to the UK, as I'm staying in Australia. However, MyiBidder refused to place a bid!! Yeah, I know I can go through through the process of changing addresses in ebay to match the country i'm bidding in - but i'd rather your app DIDN'T make a presumption and not place a bid the app DECIDED that shipping was an issue. Lost the bid :(

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 Fri Sep 21, 2012 02:34 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

The app does not make any assumption. That's eBay who refused your bid due to seller's restrictions.
You would get the same error message if you would try to bid manually too.

You have to change your shipping address if you have some listings where seller put such restrictions.
The only way to verify is to place a minimum manual bid first. If your manual bid did not go through, your snipe will not work as well.

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bids not working Mon Oct 15, 2012 04:46 AM Quote
k2000
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Posts: 6
Member Since: Oct 15, 2012

Hi
Having the same problem.
Bids not working any more
for some bids ther were sellers restrictions related to shipping info.
But I tried the other auctions - when bid works manually the myibidder still doesn't work. It always gives - My Status: Seller has restriction on shipping addresses. But it should work - manual bids working!
And snipe sign doesn't show up any more when shipe-it.
Hope you find a way out.

I tried to put manually small bid - it works.
But bidder still doing nothing. Lost auction again (((

Thanks,
Den

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still not working Mon Oct 15, 2012 04:57 AM Quote
k2000
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Member Since: Oct 15, 2012

It doesn't place bids when shipping info is ok.
Double-checked with the other auction.
Snipe sign not showing on the page after I press 'snipe-it'. Looks like it gives error again.

Will be removing all bids and try manually ((( its not reliable any more

Please find a solutions for this issue.
Thx

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 Mon Oct 15, 2012 01:19 PM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

What do see in the My Status?

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 Mon Oct 15, 2012 01:36 PM Quote
k2000
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Member Since: Oct 15, 2012

how to check this?
cannot find any status bar or button
thx

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 Tue Oct 16, 2012 12:43 AM Quote
Sashka
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Location: www.myibidder.com

Go to http://www.myibidder.com/ and login. You will see a list of your snipes. Each ended snipe will have a status listed under it.

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 Tue Oct 16, 2012 05:48 AM Quote
k2000
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Member Since: Oct 15, 2012

It says - My Status: Seller has restriction on shipping addresses
But it's not true. I could bid manually. :(
I used to love Snipe-it but switched to snipestreet till you fix the bidding issue.
Thx

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 Tue Oct 16, 2012 05:26 PM Quote
Sashka
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Location: www.myibidder.com

Can you please share the item number so I can see it too?

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 Sun Oct 21, 2012 05:06 PM Quote
k2000
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Member Since: Oct 15, 2012

hi,
here it is
I missed these items, and I think some others...
180993135793
160898651245

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 Mon Oct 22, 2012 01:06 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

k2000 wrote:
hi,
here it is
I missed these items, and I think some others...
180993135793
160898651245

If you check the My Status field of your snipes, you will see the following reason:
"Seller has restriction on shipping addresses"

It seems like the seller has a restriction to block bidders based on their shipping address.
In the future, when not sure, please place a minimum manual bid first. If your manual bid did not work, your snipe will not work too.
In that case you have to work it out with the seller first to either remove this restriction or add you to the exception list of allowed bidders.
There is no way around it.

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 Tue Oct 23, 2012 05:56 PM Quote
k2000
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Member Since: Oct 15, 2012

for these two yes
there were other items - first I tried to make manual bid
after activated mybidder
but it didn't work
(unfortunately I deleted those items from the list)

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 Wed Oct 24, 2012 12:04 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

k2000,
Please always include the item numbers in question so I could help.

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