Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
General Support for Myibidder service
General Myibidder support
Why wasn't my 2 bids entered? Fri Nov 09, 2012 05:11 AM Quote
sniper
Newbie
Avatar
Posts: 1
Member Since: Nov 09, 2012

I bid on 2 items on ebay via myibidder: 251175657646 & 180992855835; I seriously collect the second. For each, I clicked on the myibidder icon on the respective ebay item pg, signed in, entered my bid & clicked the appropriate button. My bids were higher so why did I lose? I also checked the bidders after the auction was closed and my bid wasn't even listed. Why wasn't it sent in???

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Fri Nov 09, 2012 04:34 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

There is no need to send the same question multiple times. Either a support ticket or forum post is enough.
I answered to this in the support ticket. Here is a copy of the response just in case if you deleted it or can't find it:

Code: Select All
If you check the "My Status" field of those snipes, you will see the following reason:
"Refused login (password problem?)"

It seems like you recently changed your eBay password, but never logged in with your updated password to the sniper.
The sniper can't bid on your behalf without having your current password.
You should always login with your current password especially after you changed it.


Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 04:40pm.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.