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Unable to login Fri Dec 06, 2013 11:42 PM Quote
robdennehy
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Posts: 2
Member Since: Dec 06, 2013
Location: London, UK

Hi,

I've been trying for half an hour to log in through your site and app to snipe an auction.

I have changed my eBay password, my userID and nothing works. All I get is "Wrong UserID or Password" whether on the PC or the android app every time I try. I am certain that I am typing both correctly and identically to when I log into eBay.

I also get no warnings of any kind when I log into eBay.

Is there anything I could try?

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 Sat Dec 07, 2013 03:43 AM Quote
Sashka
Support
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

You should not do it for half an hour since eBay may block those attempts.
Also, please always include the eBay user id (do not include password) in question so I could check.

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 Sat Dec 07, 2013 11:39 AM Quote
robdennehy
Newbie
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Posts: 2
Member Since: Dec 06, 2013
Location: London, UK

I have just tried again now to log in, unfortunately it's still not working. The user ID is robdennehy.

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 Tue Jan 21, 2014 07:24 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

I don't see any attempts to login as robdennehy on my side.
Please make sure you type your eBay user id on your Android device correctly.

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