Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
Myibidder Support for stand-alone client applications
Mobile (Android, iOS, BB, webOS) App support
Blank page when importing Sun Dec 15, 2013 09:23 PM Quote
Jacklig123
Guest
Avatar

Hi,

I am getting a blank white page when trying to import from watch list or bid list on both iPhone and iPad

I'd jacklig123

Thanks

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Sun Dec 15, 2013 10:16 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Is it completely blank without any elements? Please provide a screenshot.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Dec 16, 2013 08:03 AM Quote
Jacklig123
Guest
Avatar

I just see the back button top left, the title top middle and the refresh button bottom right. I have tried uninstalling, logging out but same problem on both devices all of a sudden. Was working great until a few days ago!

[attached picture]

I am rusty with images so hopefully that works.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Dec 16, 2013 02:30 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

What happens when you tap "Refresh" icon?




Last edited on Mon Dec 16, 2013 02:30 PM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Dec 16, 2013 10:29 PM Quote
Jacklig123
Guest
Avatar

It would say fetching list and then a few seconds later return the same page.

Strangely enough it has just started working again on both iPad and iPhone.

I have been playing with router settings today, mainly hardware NAT, maybe that had something to do with it? Very strange.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Dec 17, 2013 04:05 AM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Interesting. Depending on what settings you tried on router, it may affect that.
Next time, when you see the same issue, please try it with another connection (your friend's WiFi or local coffee shop).

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 05:22am.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.