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Help - "Refused login" Sun Jan 04, 2015 06:57 AM Quote
digitech_oregon
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Posts: 1
Member Since: Jan 04, 2015

Tried to snipe an item but it failed due to the login failing. I have checked and double checked the login and everything looks correct. I can login on eBay just fine but I cannot login on Myibidder.com.

Status from eBay:
Refused login (password problem?)

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 Sun Jan 04, 2015 04:50 PM Quote
Sashka
Support
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

You have to use the same eBay login as you do it on eBay.
Also, your eBay password must be secure enough so you don't get a warning when login to eBay.

If not sure, please login to eBay first, then login to the sniper using the same login.
Do not guess your password because sniper will put a temporary block after some unsuccessful attempts.

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 Mon Jan 19, 2015 02:34 PM Quote
Guest
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Hi

I have the same problem.

I can log into ebay fine but can't login to my bidder. I have tried changing my password in ebay and it is strong.

Ebay user ID is alhambrasc.

I lost an important bid due to this issue.
Can you resolve asap.

Sam

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 Mon Jan 19, 2015 03:07 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Sam,

The password you used does not match with your current password you use to login to eBay.
Please double check to make sure you are using the same eBay login information.
If not sure, login to eBay first, then login to the sniper using the same eBay login information.

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