Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
General Support for Myibidder service
General Myibidder support
eBay linked, snipes and active items list not working Tue Sep 26, 2017 09:38 PM Quote
rgadsdon
Newbie
Avatar
Posts: 4
Member Since: Sep 26, 2017

I had already linked Myibidder to my eBay account, and confirmed this with the 'Third-party Authorizations' account settings.
(Azoteca Software LLC ........ - Myibidder.com)

Snipes (via the Windows app) have stopped working, since the 25th, and I am getting the 'You don't have active items in Watching List' error. I have tried unlinking and relinking, and re-installing the app, but no change. The network test diagnostic completes OK..

My eBay ID is rg_wellington.

Thank you.

Robert Gadsdon.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Sep 26, 2017 09:40 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

But it's not linked as of now. At least, not for rg_wellington.

Please check. If you still see it's linked, it's possible it's linked to another sniper's account? I see you have another sniper's account with username rgadsdon.

You can login here to check: https://www.myibidder.com/main/ebay




Last edited on Tue Sep 26, 2017 09:41 PM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Sep 26, 2017 10:49 PM Quote
rgadsdon
Newbie
Avatar
Posts: 4
Member Since: Sep 26, 2017

I should only have _one_ Myibidder account, with user rgadsdon..

I checked using the mybidder.../ebay link, and got:
My eBay account

Ebay Username: rg_wellington
Status: Active
Expiration: 539 days
Link eBay account: Sign-in
Unlink eBay: Revoke

I would have thought is was not possible to get two accounts with the same user name??

If that is the case, can you please delete them both, and I will re-create a new one..

Thanks.

Robert Gadsdon.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Sep 26, 2017 11:09 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

The usernames are not the same, one is rgadsdon and another one is rg_wellington.
If you use rgadsdon to login to the sniper, then this is the account you should use. I see it's properly linked as of now.
Is that the one you use to login and get your Watch list from the app?
If not sure, please provide a screenshot.

I could remove rg_wellington, but I see you have some items under this account. You will lose those too. Please confirm.




Last edited on Tue Sep 26, 2017 11:10 PM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Sep 26, 2017 11:21 PM Quote
rgadsdon
Newbie
Avatar
Posts: 4
Member Since: Sep 26, 2017

Yes, please go ahead and remove the 'rg_wellington' Myibidder user/account.. I have been using the rgadsdon account. I did just now 'link' this one using the web UI, and it showed all the watched items OK..

Thanks for your help, and my apologies for the confusion..

Best regards,

Robert Gadsdon.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Sep 26, 2017 11:57 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Done. Please relogin to the sniper as rgadsdon to make sure.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Wed Sep 27, 2017 12:06 AM Quote
rgadsdon
Newbie
Avatar
Posts: 4
Member Since: Sep 26, 2017

I think I have found the problem..
The Myibidder Windows app login asks for 'ebay user ID' and I had been using that - rg_wellington - before the recent changes.

It was that which must have created the (same) user ID on Myibidder? Now that the rg_wellington user/account on Myibidder has been removed, the app failed to login..

I changed the app login user/password to the Myibidder account ones (rgadsdon etc.), and it now works correctly!

Download myibidder_login_screenshot.jpg
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Wed Sep 27, 2017 12:28 AM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Yes, these are just the labels. Please always use your sniper's username/password when you login to the sniper.
The labels will be updated in the next app release.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 12:04pm.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.