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Cannot import tracking list from eBay Thu Sep 28, 2017 12:07 PM Quote
beows
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Posts: 3
Member Since: Sep 28, 2017

Hi,

I'm running Myibidder app under IOS 11 and I cannot import my item tracking list from eBay. It doesn't respond any error message the result is just blank.

The rest of the app seems to work. For example I can items using the eBay item number, but I don't know if my snipes would work or not, which is something that worries me.

Is any other user experimenting such problems? Is it due to IOS 11 (with IOS 10 it worked)?

Thanks in advance for your help

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 Thu Sep 28, 2017 06:56 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

This is not related to iOS version.
It's not clear from your message if you linked your eBay account or did not try it yet.
If you did not even try it, please do that first before reporting any issues:
https://www.myibidder.com/forums/viewtopic/8053/important-changes-to-your-account/




Last edited on Thu Sep 28, 2017 06:57 PM.
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 Fri Sep 29, 2017 02:07 PM Quote
beows
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Posts: 3
Member Since: Sep 28, 2017

Thanks for your answer.

The problem is that I upgraded long ago myibidder version so I did not have to buy for snipes.

Now with this version I don't have the option to link my eBay account. I only see this option if I download the PPS version from the Apple Store.

Does it means that I cannot use the upgraded version any longer?

Thanks

PS. Before this week I had no problems with my eBay account either with my tracking list or snipes. No I cannot see my tracking list nor place snipes.

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 Fri Sep 29, 2017 05:00 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

The link I provided is general for any app you use because it's a Web-based access to your account.
Regarding the iOS app update, please contact support directly from within the app.

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 Fri Sep 29, 2017 07:02 PM Quote
beows
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Posts: 3
Member Since: Sep 28, 2017

I think it is clear now. Thanks for your help!

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