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My eBay account is suspended Fri Nov 10, 2017 09:13 PM Quote
online.service.ltd
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Hi,
I registered second Myibidder account before a few hours, because i have one personal as private face and now i need one separate account as firm.
Also new eBay account created before about a week or two. All was fine, i have no cases on eBay etc.
I linked Myibidder to eBay and placed a few bids, which are cancelled due to suspension on eBay. Also i am using as always Opera Browser with free VPN. I think Myibidder is the reason. Please help. The eBay email:
Hello online.service.ltd,
Your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.

You won't be able to use eBay in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

Regards,

eBay Customer Service

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 Sat Nov 11, 2017 03:39 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

That's between you and eBay only.
Myibidder does not cause or mitigate such issues. I don't even have any information to help in this case.

As a suggestion, please contact eBay directly and ask why your account was suspended.
The message you provided does not show any information, but normally eBay tells what's going on. So there is something missing in your message.

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Same problem Wed Nov 15, 2017 09:43 AM Quote
sjfmfl
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Member Since: Nov 15, 2017

I have this exact same problem..

I can use my EBAY account just fine, but when I try to link it to Myibidder, ebay says my account is suspended..

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 Wed Nov 15, 2017 12:00 PM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

Maybe you are using a different eBay account. Please make sure you link the same you are using when login to eBay directly.
If it still say suspended, please contact eBay directly.

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 Wed Nov 15, 2017 12:15 PM Quote
sjfmfl
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Member Since: Nov 15, 2017

Thanx for the fast response...

Yep, it's the same EBAY account, as I only have one..

I don't have Seller privileges on EBAY, could that be why??

I just use MyIbay to buy, I don't understand why seller issues would preclude the use of an auction sniper...

Thanx again...

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Can Not Log In Wed Nov 15, 2017 04:41 PM Quote
z33k
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Sashka,

I think there may be an issue. I have been using your stand alone software for at least 10 years. Today, when I try to log in with the stand alone version, I get a "Password or Connection Error" message.

Here is a Diagnostics log from your software:

Version: 1.1.4
System: Windows
Platform: Windows-Vista-6.1.7601-SP1
Username: xxxx
Initializing.. passed
Connecting... passed
Checking IP... 75.xxx.xxx.xxx
Login... FAILED


I have verified my user name and password are correct. I can log in/log out of eBay just fine.

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 Thu Nov 16, 2017 04:03 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

z33k,
I responded to you in the support ticket already.
If there is something not clear or you need more information, please follow up on that instead of posting the same message here. I just don't want to add any additional confusion because of this.

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 Thu Nov 16, 2017 04:14 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

sjfmfl,
I don't think there are special seller privileges. Everyone can sell.
Please contact support directly so I can check your issue. I just need more details which I'd rather not to discuss here in public due to your privacy.

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 Tue Jan 02, 2018 02:18 PM Quote
sjfmfl
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Member Since: Nov 15, 2017

Sorry it took so long to get back on this..

Life keeps intruding...

I'll do a support ticket..

Thanx

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 Tue Jan 02, 2018 02:20 PM Quote
sjfmfl
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Member Since: Nov 15, 2017

Do you have a link to do a Support Ticket?? Can't seem to locate it.. :D

Thanx

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 Tue Jan 02, 2018 04:27 PM Quote
Sashka
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Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

You just need to use a regular contact form located on the website: https://www.myibidder.com/login/contact
Is that what you need?

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 Tue Jan 09, 2018 08:11 PM Quote
sjfmfl
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Member Since: Nov 15, 2017

It is, thank you...

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