Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
General Support for Myibidder service
General Myibidder support
Item cannot be purchased due to eBay or seller restrictions Mon Dec 09, 2024 03:24 PM Quote
mmx
Newbie
Avatar
Posts: 2
Member Since: Dec 09, 2024

hey there!

I'm having problems with my sniper recently and wondering if you can help.

So, I got a notification that my ebay link expires and I need to re-link it again. Which I did.

After that I started having "Item cannot be purchased due to eBay or seller restrictions" error on some items (it means, sometimes the sniper fires, sometimes it fails).

for instance here is an item it failed to bid on - 387649196112.

it seems like it has nothing to do with seller restrictions, because it's the seller I've purchased from before and after (manually).

would appreciate if you can look into it.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Dec 10, 2024 12:57 AM Quote
Sashka
Support
Avatar
Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

If you see a response message from eBay listed under your snipe, that means the sniper did not fail and was able to submit your bid.
It's eBay who refused it for one reason or another. It does not indicate Myibidder failed.

Here is the full message from eBay on this item:

Item cannot be purchased. Seller does not provide shipping to the country or region of your primary shipping address

That means if you would bid manually directly on this listing, eBay would refuse it for the same reason.
When not sure, please place a minimum bid directly on eBay. If your manual bid was not accepted, your snipe will not work too. This is not a failure, but expected behavior because seller put a restriction.
You can contact the seller and ask to add you to the exception list of allowed bidders.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Dec 10, 2024 10:00 AM Quote
mmx
Newbie
Avatar
Posts: 2
Member Since: Dec 09, 2024

thanks for getting back.

Unfortunately, this issue cannot be explained by seller restrictions or a mismatch between my address and the shipping area offered by the seller. I always pay attention to this before launching the sniper and in the case of the item number I mentioned above, my shipping address was correct, i.e. in the seller's shipping zone.

But I understand your logic: if we got an error code, that means the sniper worked and it's Ebay that didn't accept the bid. Makes sense.

The problem is that the solution that follows from this logic (always change the shipping address according to the seller's requirements) doesn't work, because I already do it.

And in all the time I have been using sniper this has never happened before. It was after I needed to relink my profile that the problem occurred. Perhaps this has nothing to do with the issue, but I think it's important to note.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Wed Dec 11, 2024 04:53 AM Quote
Sashka
Support
Avatar
Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

If eBay blocked your bid, the sniper can't go around it because it's eBay where your block is being enforced.
I could only guess that your address was incorrect at the time of bidding. Or seller changed the requirements later on (it's rare, but happens too as well).

The auction is ended, so there is nothing much you can do it. But if you are curious, I would suggest to reach out to the seller and ask because those shipping restrictions are configured by the seller.

This is not related to linking your eBay account. You linked your eBay account in the past and did not have this issue.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 06:55am.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.