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Just bought myibay Bid Sniper but the software continues the trial period! Fri Mar 12, 2010 09:04 PM Quote
NeroInferno
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Posts: 6
Member Since: Mar 12, 2010

Hello,
I paid the 13$ using Paypal.

Then I installed the software and received my key via email.

Once I inserted my eBay personal data (login and pass) I inserted the key, but the software didn't nothing and when I open it it remembers me I'm on the trial.

What happened?

Three days ago I installed the software to try it, then unistalled it and reistalled today.

hope you can help me!

thanks.

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 Fri Mar 12, 2010 09:49 PM Quote
Sashka
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Posts: 3652
Member Since: Feb 13, 2008
Location: www.myibidder.com

You got an Order Confirmation e-mail with your registration key by e-mail.
You have to follow up this e-mail and do exactly as instructed.

Each key is assigned to the specific eBay user id which you specified when made a purchase, so you have to login using that eBay user id for the key to be accepted.

If you are still having problems, please send your eBay user id and registration key using Contact form.

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 Fri Mar 12, 2010 09:50 PM Quote
NeroInferno
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Posts: 6
Member Since: Mar 12, 2010

Thank you Sashka,
the point is I didn't specified my eBay username during the payment of the software.

I simply inserted my Paypal email contact to log into Paypal.

The email sayd that I need to login with the EMAIL I USED to register the software, but I can't login my ebay account using my email!! I have a different username, and ebay logins arent the emails!

Thanks!

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 Fri Mar 12, 2010 10:45 PM Quote
Sashka
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Posts: 3652
Member Since: Feb 13, 2008
Location: www.myibidder.com

Please use Contact form to send your eBay user id so I can issue you a new registration key.
I'd rather not to do it in the public forum.

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 Mon Mar 22, 2010 10:25 AM Quote
NeroInferno
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Posts: 6
Member Since: Mar 12, 2010

Hello,
I replied to your email but I haven't received any answer!

Please let me know..
Thanks!

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 Mon Mar 22, 2010 12:19 PM Quote
Sashka
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Posts: 3652
Member Since: Feb 13, 2008
Location: www.myibidder.com

I replied to all your e-mails.
If you don't see my answer, you have to fix your spam filter or check your junk folder if you don't have any control over your spam filter.

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 Mon Mar 22, 2010 02:06 PM Quote
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Hello Sashka,
my last email is from yesterday.

Have you received it?

Thanks.

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 Mon Mar 22, 2010 02:07 PM Quote
NeroInferno
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Posts: 6
Member Since: Mar 12, 2010

The Guest is me.

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 Mon Mar 22, 2010 03:34 PM Quote
Sashka
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Posts: 3652
Member Since: Feb 13, 2008
Location: www.myibidder.com

NeroInferno,
I receive many e-mails every day, I don't know which one is yours.
You should use the Contact form to make sure I received it.

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 Mon Mar 22, 2010 03:53 PM Quote
NeroInferno
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Posts: 6
Member Since: Mar 12, 2010

Done.

Happy 1000 posts!

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 Mon Mar 22, 2010 04:06 PM Quote
Sashka
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Posts: 3652
Member Since: Feb 13, 2008
Location: www.myibidder.com

I found your transaction and answered to you in the support ticket with a new registration key.

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 Tue Mar 23, 2010 07:25 AM Quote
NeroInferno
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Posts: 6
Member Since: Mar 12, 2010

Solved!

Thanks!

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