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General Myibidder support
2 More Failed Fri Feb 03, 2012 03:22 AM Quote
boxcarted
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Posts: 4
Member Since: Dec 11, 2009

Two more failed in the last 5 minutes - still having problems - Myibay now unstable - not placing bids.

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 Fri Feb 03, 2012 03:30 AM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

There are few things more. Not major, but still needed to be addressed.
I'm working on resolving it right now.
Sorry for inconveniences.

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2 More Failed Fri Feb 03, 2012 03:36 AM Quote
boxcarted
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Posts: 4
Member Since: Dec 11, 2009

I would consider the system not bidding to be major not minor issues. Some of the items I was bidding on it took me a year before they came up. I could have bid manually, which I did for several others I won tonight, but if I have to go back to the way bidding was before well this program is not worth it, plain and simple.

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several missed auctions Fri Feb 03, 2012 04:05 AM Quote
martyhh
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Posts: 1
Member Since: Feb 03, 2012

myibay is not working 100% it doesn't work on several auctions then it might work on a few.

operating system windows 7
Browser : Internet explorer

dignostic states
Version: 1.0.43
System: Windows
Platform: Windows-Vista-6.1.7601-SP1
Username: XXXXXX I'm not showing this XXXXXXX
Initializing.. passed
Connecting... passed
Checking IP... 75.100.91.211
Login... passed

what do I do to get this to work

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 Fri Feb 03, 2012 04:28 AM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

Sorry guys. I know it's been a pain to everyone.
I found the other issue and testing it to make sure this will solve it all. It looks good now.

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not working Fri Feb 03, 2012 01:52 PM Quote
synchronyzero
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no it doesn't work; it says login problems. myibidder is not placing any snipe bids anymore, at least for me is not working for 1-2 days now in which time i've lost a handful of great items, one of the item a collectible i was searching for 10 years so you can imagine my dissapointment.

please let us know if we must look for smth else

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 Fri Feb 03, 2012 03:42 PM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

synchronyzero,
All snipes are working fine as of now.
Please include the item number if you want me to check the particular listing.

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 Fri Feb 03, 2012 09:11 PM Quote
synchronyzero
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i have some set for tonight, get back tomorrow if they don't work. but what was the problem?

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 Fri Feb 03, 2012 09:36 PM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

There were two issues: network connectivity issue and network resource limitations.
One was fixed, another one was upgraded.

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 Thu Feb 09, 2012 02:42 AM Quote
Guest
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Several of my snipes did not work in the past few days, and again today. Clearly the problem has not been solved!

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 Thu Feb 09, 2012 04:04 AM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

The issue was resolved long time ago. Please check the "My Status" field of your snipes for the exact reason.
You probably did not meet some seller's or eBay's requirements.

I wish I could check it for you, but you did not include any item numbers with your message.

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 Thu Feb 09, 2012 05:26 AM Quote
Guest
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Thank you for your fast reply!

Where can I find this "My Status" field?
For examples of the past auctions, do you have PM?

Thanks again for your efforts!

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 Thu Feb 09, 2012 02:44 PM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

Open your browser and go to http://www.myibidder.com/ , then login using your account.
You'll see "My Status" for each ended snipe.

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 Thu Feb 09, 2012 03:50 PM Quote
Guest
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Thanks for the explanation.

You were right; one snipe failed due to the fact I set the snipe 1 second before ending (too low), and today's bid could not be placed due to shipping-restrictions.

Thanks again for your fine service & please keep up the good work!

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 Thu Feb 09, 2012 06:24 PM Quote
Sashka
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

The shipping restriction is easy to check before sniping:
just place a minimum manual bid first. If your manual bid works, your snipe should be fine too.

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