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Myibidder Support for stand-alone client applications
Stand-alone (Mac/Win) application Support
Delet & Refresh Fault Mon Jul 23, 2012 09:57 PM Quote
fastest.of.the.ginger.bread.men
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Hi, not sure if this Qu is ment to go here but would like to get advice on program issue.
Recently my copy has started to not delet items selected nor refresh multiple items at one time.
Can remove items by deleting first then refreshing from server and refresh ite,s price individually.
Have reinstalled program without change in fault.
Any suggestions?

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 Mon Jul 23, 2012 10:36 PM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

I answered in the support question already. Here is a copy just in case if you missed it or delete it accidentally:

Seems like you kept the software inactive for a long time so it lost its session.
The simplest way to check is to re-login or restart the software and see if that helps.
There is no real need to keep the application running all the time. You can start it when you are adding new snipes only.

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delet & refresh issue Tue Jul 24, 2012 01:02 AM Quote
fastest.of.the.ginger.bread.men
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Sashka, thanks for the prompt reply. Unfortunately have tried re-login and restart as standard troubleshoot proceedure without success. Have even reinstalled program, as explained.
Again, problem is will not delet items selected nor refresh multiple items at one time.

Can remove items by deleting first then refreshing from server and refresh ite,s price individually.

And other suggestions to fix problem?

Regards, Russell

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 Tue Jul 24, 2012 01:19 AM Quote
Sashka
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Location: www.myibidder.com

Russell,
There is no need to answer in different places. Please follow up the ticket you opened to avoid any more confusion.

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