On startup I got a message Errors Occurred. And the log file shows me this:
Traceback (most recent call last):
File "myibay0.py", line 3072, in <module>
File "myibay0.py", line 3057, in start
File "myibay0.py", line 249, in start
File "myibay1.pyx", line 188, in myibay1.generic.go_online2
File "wx\_core.pyo", line 8475, in Destroy
File "xml\dom\minidom.pyo", line 1925, in parseString
File "xml\dom\expatbuilder.pyo", line 940, in parseString
File "xml\dom\expatbuilder.pyo", line 223, in parseString
xml.parsers.expat.ExpatError: no element found: line 1, column 0
Traceback (most recent call last):
File "myibay0.py", line 3072, in <module>
File "myibay0.py", line 3057, in start
File "myibay0.py", line 249, in start
File "myibay1.pyx", line 188, in myibay1.generic.go_online2
File "wx\_core.pyo", line 8475, in Destroy
File "xml\dom\minidom.pyo", line 1925, in parseString
File "xml\dom\expatbuilder.pyo", line 940, in parseString
File "xml\dom\expatbuilder.pyo", line 223, in parseString
xml.parsers.expat.ExpatError: no element found: line 1, column 0
Traceback (most recent call last):
File "myibay0.py", line 3072, in <module>
File "myibay0.py", line 3057, in start
File "myibay0.py", line 249, in start
File "myibay1.pyx", line 188, in myibay1.generic.go_online2
File "wx\_core.pyo", line 8475, in Destroy
File "xml\dom\minidom.pyo", line 1925, in parseString
File "xml\dom\expatbuilder.pyo", line 940, in parseString
File "xml\dom\expatbuilder.pyo", line 223, in parseString
xml.parsers.expat.ExpatError: no element found: line 1, column 0
What is the problem?
Thanks!

Please always include the version of the software you are using.
Also, please specify your eBay user id so I could check.

version is 1.1.4 build 551.
What is interesting; on my second laptop, myibidder is working normally. I have only trouble on my first laptop.

I have made deinstallation of myibidder twice and I installed it again ... but without success.

When you do uninstall, make sure you delete the whole myibidder and myibay directories in your Program Files before doing a brand new installation. It's possible you still have some old files there.
Also, you still did not provide your eBay user id.

Sashka wrote:
When you do uninstall, make sure you delete the whole myibidder and myibay directories in your Program Files before doing a brand new installation. It's possible you still have some old files there.
Also, you still did not provide your eBay user id.

I didnt find any myibay directory in my Program Files, just only myibidder. When I start aplication offline it is all OK, but when I tried to log on, I got that error message.
One more thing, I made a test by Diagnostic tab,Network Test, and got the next message:

Version: 1.1.4
System: Windows
Platform: Windows-XP-5.1.2600-SP3
Username: xxxxx
Initializing.. passed
Connecting... FAILED (60, 'SSL certificate problem, verify that the CA cert is OK. Details:\nerror:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed')

My eBay user name, I dont wish to write on that public way, I can say you on private message (please tell me how).

If you have "myibidder" directory, that's the one you should clean up when do uninstall.
Do you have cacert file in the installation directory?

Yes, I have cacert.pem file
And, yes, I already deleted complete directory after I uninstalled the software.

Then you should be fine. I guess you have some permissions setting which prevents from using it.
I could not replicate it on different Windows XP SP3 machines.

Can you try to browse to myibidder directory using Windows Explorer and double-click the executable to run it directly from there?
Also, did you try the previous version 1.1.3?

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Last edited on Wed Nov 28, 2012 03:46 PM.