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Mobile (Android, iOS, BB, webOS) App support
App won't load watch list Sun Nov 18, 2012 11:16 PM Quote
duncanht
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Member Since: Nov 18, 2012

I've logged into myibidder successfully but it can't seem to find any of the items I'm watching. Running the Android app on HTC. Any help much appreciated.




Last edited on Sun Nov 18, 2012 11:16 PM.
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 Mon Nov 19, 2012 01:34 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

You did not include any relevant information for me to check. Please include your eBay user id.

If you don't want to share it, I could only guess that this is because you recently changed your eBay password but never logged in with your current password to the sniper.
The sniper can't bid on your behalf and access your Watch List without having your password.
You should always login with your current password especially after you changed it.




Last edited on Mon Nov 19, 2012 01:34 AM.
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App will not retrieve Watch list Mon Jan 21, 2013 02:24 AM Quote
rs53
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Member Since: Jan 21, 2013

ipad app. ios version 6.01

App logs into ebay fine. But does not retrieve any items from ebay watch list. Experiencing this problem since last three days. Was working fine before.

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 Mon Jan 21, 2013 03:35 AM Quote
Sashka
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As I mentioned above, you have to include some relevant information.

If you don't want to include it, you have to check that you use exactly the same eBay user id and password to login to the sniper as you use to login to eBay.
If you changed your eBay password, but keep loging in using your old password, it will not work.
The sniper can't access your Watch List without having your current eBay password.

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unable to retrieve watch list Mon Jan 21, 2013 07:23 AM Quote
rs53
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Member Since: Jan 21, 2013

I did mention ios version 6.0.1 running on ipad 2. Same problem with iphone 3gs running ios 5.1 and my ipod touch 4th gen running ios 6.0.1
myibidder Version: 0.15.4

Also, I did mention that I am able to log on to ebay in myibidder fine. No problem with the uid or ebay pw.

What more info have I not included other than my ebay uid and pw.

App stopped retrieving watch list since two days.

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ios app not retrieving watch list Tue Jan 22, 2013 01:12 AM Quote
rs53
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Member Since: Jan 21, 2013

ios app still not retrieving watchlist
as of 21-Jan-13

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 Tue Jan 22, 2013 01:26 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

This has no relation to the version of iOS. As I mentioned before, this has something to do with your eBay user id and password.

I still need your eBay user id to check (I never asked for password, do not provide it). I have no way to check what's wrong.
If you don't want to provide it, please make sure you login with exactly the same eBay user id and password as you use to login to eBay. Your old password is not good enough, it must be current.

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