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Error message at auction end referring to error log Mon Jul 01, 2013 06:50 PM Quote
Winnie
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Posts: 9
Member Since: May 29, 2011
Location: Israel

Hi,
At the end of the 3-4 last auctions I'm getting an error message referring me to an error log file "myibay.exe.log".
Luckily, all bids were placed correctly, but this log file is bothering me (see attached log file).
Can you clear the issues referred to in the log file?
Thank you.

Download myibay.exe.log
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 Mon Jul 01, 2013 07:08 PM Quote
Sashka
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Posts: 3674
Member Since: Feb 13, 2008
Location: www.myibidder.com

This error can be ignored as it does not affect sniping anyway.
I have a beta version which fixes this cosmetic issue available. Please contact support directly if you like to test it.

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 Mon Jul 01, 2013 07:22 PM Quote
Winnie
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Thank you, Sasha, for your prompt answer.
I couldn't find - on the FAQ page - the mail address of the support group so I've just sent a question asking for the beta version, hoping support will get the request.
BTW: why not publish the mail address on the FAQ page?
Regards,
Winnie

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 Mon Jul 01, 2013 08:19 PM Quote
Sashka
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Posts: 3674
Member Since: Feb 13, 2008
Location: www.myibidder.com

You've done it correctly by contacting through the website.
This way you know for sure your message will go through.

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error Wed May 07, 2014 12:49 PM Quote
marrog
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Since 2 years I have this message "error occur, check myebay.exe.log.
Is not possible to correct that?

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 Wed May 07, 2014 03:41 PM Quote
Sashka
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Posts: 3674
Member Since: Feb 13, 2008
Location: www.myibidder.com

The error message comes out on some rare Windows configurations.
I could not replicate it on different configurations.

However, there is a newer version of the Myibidder coming which will have a lot of things reworking (including error reporting) so it should handle it better.

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