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| version 1.1.4 will not work | Wed Nov 27, 2013 12:45 AM | |  |
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| domi5050 |
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Hi, i run windows 7 pro. 32 bits operating system & just bought this software to find out that version 1.1.4 will not work on my system., but I tried an earlier version 1.0.38 seems to work ok. Any reason why?
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| | Wed Nov 27, 2013 12:47 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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Please let me know what exactly does not work for you, so I could help.
You said "will not work". Does that mean you did not try it yet? If yes, please try.
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| do not work | Wed Nov 27, 2013 01:22 AM | | |
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| domi5050 |
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Thanks, A small window appears to say that Myibay has stop working check on line, but nothing happened.
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| | Wed Nov 27, 2013 02:20 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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Seems like unrelated to Myibidder and based on your local configuration only.
Try the following:
1. Uninstall the application
2. Remove "myibidder" and "myibay" folder in c:\program files\
3. Reboot your PC
4. Re-install the application again
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| will not work | Wed Nov 27, 2013 03:50 AM | | |
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| domi5050 |
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Thanks Sashka, I have tried this several times, I've got the feeling it cannot run on windows 7 Pro 32bits.
Thanks
Regards
Des
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| | Wed Nov 27, 2013 04:41 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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It works fine on my own copy of Windows 7, so this is not a problem. The application is compatible with Windows 7 and Windows 8.
It seems like something locally preventing this application to run. Maybe some kind of anti-virus or virus, they are known to cause various kinds of issues to other applications.
If you have another copy of Windows 7 to try, it may be a good idea to try. However, I know nothing about your configuration so not sure how to help besides suggesting to check and scan it.
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| | Wed Jan 08, 2014 05:33 AM | | |
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| domi5050 |
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It was working fine until I did the update, now all I get is this message
(see the logfile C\Proram Files\Mybidder\myibay.exe log for details)
Can you help
Thanks
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| | Wed Jan 08, 2014 05:49 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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domi5050,
I think I already answered to your question in the forum. I mentioned that you are probably blocking the app in your Firewall.
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| | Wed Jan 08, 2014 08:31 AM | | |
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| domi5050 |
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Hi Sashka,
I have tried everything including re install and now telling me the password is wrong, i think i need to change the key but don't have one
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| | Wed Jan 08, 2014 02:16 PM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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demi5050,
As I mentioned in the previous email, it seems like you are blocking the software in your Firewall.
Reinstalling of the software will not ublock it. You have to configure your Firewall to allow it to connect instead.
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| logo disappeared | Tue Nov 04, 2014 03:01 PM | | |
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| domi5050 |
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hi, my myibay logo has disappeared from my ebay page, any idea why.
thanks
regards
des
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| lost logos | Tue Nov 04, 2014 03:17 PM | | |
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| domi5050 |
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sorru shashka, i have manage to download the link & it's fix
thanks
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| | Tue Nov 04, 2014 08:20 PM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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No problem. I'm glad you got it working quickly.
Thank you for your follow up and good luck sniping.
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