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Myibidder Support for Web-based service
Web-based interface support
Some browsers do not load the web site now Sat May 31, 2014 09:24 PM Quote
rdailey
Newbie
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Posts: 1
Member Since: May 31, 2014

It has been a few months since I last used the service, but I really do love it. I was going to snipe an item the other day and I clicked on the browser add-on like I have done for years.

On my laptop, in chromium I get a very generic "webpage is not available. Error 2 (net::ERR_FAILED): Unknown error." page displaying.

On my desktop computer, in firefox I am given a more specific message saying "Secure Connection Failed. Unable to generate public/private key pair. (Error code: sec_error_keygen_fail)" on the page.

The same errors show up if I simply try to visit myibidder.com directly. It attempts to switch over to https and then blows up.

When I tried out my phone, https://www.myibidder.com loads right up in the mobile browser. For fun, I pulled out konqueror on the laptop, and it loads up fine on there too. My wife tried it on firefox on her computer and it loaded fine.

What happened that my regular browsers on two different computers (which have the add-on tools for ease of use) no longer load the web site? How can I make them work again?

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 Sat May 31, 2014 09:58 PM Quote
Sashka
Support
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Posts: 3652
Member Since: Feb 13, 2008
Location: www.myibidder.com

You did not include versions of your browsers.
I'm guessing your browsers are too old. Please update.

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