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Myibidder Support for stand-alone client applications
Stand-alone (Mac/Win) application Support
I can't get program to take Key, Still get 30 day eval version message. Fri Jul 11, 2008 11:09 PM Quote
lottybids4u
Newbie
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Posts: 1
Member Since: Jul 11, 2008

I have tried 2 or 4 times and still won't take key. I have rebooted and still won't take key.. I get message of "new software and my 30 day trial is up. Do I want to buy".. I did. E-mailed key is not taking.. I give me no indication of unlocking the trial. If I X out of the messages then the program will let me go ahead and log and use it. But i have to do it all over each time... any suggestions?

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 Fri Jul 11, 2008 11:17 PM Quote
Sashka
Support
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Posts: 3650
Member Since: Feb 13, 2008
Location: www.myibidder.com

You have to follow directions in that e-mail.

1. You have to login as User id, which you used when made your payment. This user id is included in the same e-mail for your references.
Is that User id yours?

2. Then you can put your key. The key must be used exactly as shown. Please do not remove number, dashes or any other symbols.

If you still having problems, please contact using support form by providing your user id and date of payment:
http://www.myibay.com/login/contact

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