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| Lost Auction Even Though I Had Bid Much Higher Than The Winning Bid | Wed Mar 15, 2017 09:52 PM | |  |
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| Harveyman53 |
| Newbie |
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| Posts: 8 |
| Member Since: Mar 15, 2017 |
| Location: United States |
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On my iPhone app I bid $65 dollars on Ebay auction 292049743568 for a Cleveland sand wedge. It sold for a steal of a price at $52! I was sitting here watching it and could have easily won the auction by simply doing it like I always have in the past. Needless to say I am NOT IMPRESSED by this app at all. Any ideas for how this could possibly happen? I'm probably done with this but if there is a logical explanation I may consider using it one more time. Thanks.
Last edited on Wed Mar 15, 2017 09:54 PM.
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| | Wed Mar 15, 2017 10:54 PM | | |
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| PreludeVTEC01 |
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What does the app say was he reason you didn't win? Something in regards to your password? I think it's an eBay issue and not myibay. I am having the same issue today! Hopefully this issue gets fixed.
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| Lost Auction Even Though I Had Bid Much Higher Than The Winning Bid | Wed Mar 15, 2017 11:17 PM | | |
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| Harveyman53 |
| Newbie |
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| Posts: 8 |
| Member Since: Mar 15, 2017 |
| Location: United States |
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Yes you are right it says "Refused login(password problem?)". Does this happen often? Thanks for your reply. I should have just done it manually but I wanted to see the app work. Unfortunately I lost a really great deal. It's really going to be hard to trust this app now. Live and learn.
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| | Wed Mar 15, 2017 11:24 PM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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That was a weird one. I noticed that and started to investigate. I did not make any changes, but it was gone after short period of time.
Several logins were rejected by eBay saying "invalid password". Sounds like some backend issue, but we'll never know.
Sorry for the lost snipes. I wish it was all under my control.
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| | Wed Mar 15, 2017 11:57 PM | | |
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| PreludeVTEC01 |
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Harveyman53 - I have been using it for 5+ years and this is the 1st time I have ever had a problem.
Sashka - I am still getting an error. "Refused login (password problem?)"
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| | Thu Mar 16, 2017 12:00 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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PreludeVTEC01,
Please relogin to the sniper using your current eBay login information to re-sync your account.
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| | Thu Mar 16, 2017 12:14 AM | | |
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| PreludeVTEC01 |
| Guest |
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Sashka - I have many times. I even reset my ebay password today thinking that might be the problem. I know for sure I have the new password synced will all areas of myibay. I use the Firefox plug in and I can set up the snipe and everything. Then log onto the site, here, and see the snipe and how much time is remaining. Then once the time comes for the snipe, nothing happens and I get the password error.
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| | Thu Mar 16, 2017 12:31 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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If this was just a recent one (within the last 1-2 hours), please provide the item number.
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| | Thu Mar 16, 2017 12:39 AM | | |
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| PreludeVTEC01 |
| Guest |
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Ok I think it's working now. I just won a test auction. Thanks for all your help Sashka!!
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| | Thu Mar 16, 2017 12:41 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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I'm glad it's back to normal. Thank you for checking and confirmation.
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| | Thu Mar 16, 2017 03:25 AM | | |
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| Harveyman53 |
| Guest |
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Thanks, I will do that.
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