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Stand-alone (Mac/Win) application Support
Connection Error w/o Firewall Issues Wed Oct 25, 2017 11:52 PM Quote
5704brad
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Hi there and thanks for the support.

I have Panda Gold coupled with Emsisoft Anti-Malware running. I have updated my Ebay password, I ran the diagnostic and the result is "Login...FAILED".

After reading all of the threads and following suggestions I'm still in the same situation.

Version: 1.1.4
System: Windows
Platform: Windows-Vista-10.0.15063
Username: 5704brad
Initializing: passed
Connecting: passed
Checking IP: shows my public IP
Login: FAILED

Some help would be appreciated.

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 Thu Oct 26, 2017 02:59 AM Quote
Sashka
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Location: www.myibidder.com

If you need to reset your sniper's password, please use the reset password procedure.

Do not forget to link your eBay account after that at https://www.myibidder.com/main/ebay

Then you should always use your sniper's username/password to login to the sniper.

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 Thu Oct 26, 2017 07:49 AM Quote
strangers
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Member Since: Oct 21, 2017

Sorry, but think IMHO no way.
After your answer(here: https://www.myibidder.com/forums/viewtopic/8009/password-or-connection-error/#0 ), I just tried two types: ebay nickname and ebay email. So sorry, but not connected. Just failed.

Intereset moment, inside in to web-based account, especialy not important what you entered: nickname|pwd or email|PWD, when we do relink actions.
After complete, I've tried, windows app again - not connected. And too based W10 PC and W7.




Last edited on Thu Oct 26, 2017 07:56 AM.
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 Thu Oct 26, 2017 11:05 AM Quote
Sashka
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Location: www.myibidder.com

I don't really understand what you said.
Why do you think resetting your sniper's password is a no way?
Can you please try it at least?

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 Thu Oct 26, 2017 11:18 AM Quote
strangers
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Member Since: Oct 21, 2017

Sorry...The password is alway reset ok, no problem with it.
I said that for a web-account of your site, it does not matter what data to enter: nickname or e-mail address of the profile.
Your site is always successfully synchronized with ebay, with a personal cabinet.
But ...
Your application for Windows can not be logged into eBay personal account. And it does not matter what you enter: email | PWD or nickname|PWD.
Correct? It you can understand ?

Sorry for my stumped mind...
But maybe you need to re-compile your app, script and use a new Python version, a new script or/ and new dll?
Just new release Python, not old v.2.5? Sample like v.3.4?
Thank you




Last edited on Thu Oct 26, 2017 11:22 AM.
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 Thu Oct 26, 2017 11:20 AM Quote
Sashka
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Location: www.myibidder.com

The version of Python has nothing to do with your account.
If you can't login, please reset your sniper's password as I mentioned above.
Is there a reason why you can't or don't want to do it? Please share.

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 Thu Oct 26, 2017 11:26 AM Quote
strangers
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Member Since: Oct 21, 2017

Again.
Does not work only your Windows application.
The password reseted. On-line web-service works, everything is synchronized, but ..
Your application does not authorize and not accepted any combination to the eBay account.
OK?

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 Thu Oct 26, 2017 11:32 AM Quote
strangers
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Member Since: Oct 21, 2017

A big news!
Right now is entered! All fine!
The problem is closed!
Many thanks!




Last edited on Thu Oct 26, 2017 11:35 AM.
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 Thu Oct 26, 2017 11:44 AM Quote
strangers
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Member Since: Oct 21, 2017

I think it will be useful to tell you and everyone.
When the program starts, it says:
specify eBay User ID:
and
specify Password:
And we (like me) enter eBay account information!
This is not correct! Now after synchronization, we must enter the log-password from your site account only!

Error in the old interface of app.
I think it will help others!

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 Thu Oct 26, 2017 11:46 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

Actually, I mentioned that you have to use your sniper's username/password when you login to the sniper.
The labels will be updated soon.

Anyway, I'm glad you got it figured out quickly. Thank you for your follow up.

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 Thu Oct 26, 2017 11:53 AM Quote
strangers
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Member Since: Oct 21, 2017

Thank's you too!
Maybe if you just edit this is strings it will great for the all.

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Stand-alone (Mac/Win) application Support Wed Aug 22, 2018 03:44 PM Quote
kathryncampbell
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What is your definition of soon? Not changed as of 22 August 2018. Not good when you have to get instructions from a forum.

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 Thu Aug 23, 2018 03:34 AM Quote
Sashka
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kathryncampbell,
Not sure what you mean. You can still use the tool when you login using your sniper's username/password.

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