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Myibidder Support for stand-alone client applications
Stand-alone (Mac/Win) application Support
Standalone iBidder not working! Wed Nov 08, 2017 12:32 AM Quote
mtsn
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Hi,
I am registered user of the standalone MyiBidder and have found it not be functional for two bids I've made. For these bids, I have lost both items despite placing a higher bid than the purchased price. As an example, I placed a bid of $49.78 for an item when the winning item was only $42.99!
Can you please look into this issue and resolve it ASAP? I was expecting more from the iBidder having had no troubles using your free web page bidder. However, I do prefer the standalone as it is more convenient for me.
Thanks!

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 Wed Nov 08, 2017 02:10 AM Quote
Sashka
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Posts: 3605
Member Since: Feb 13, 2008
Location: www.myibidder.com

You did not provide the item number for me to check. How can I look into it and resolve it? At least provide the status of your snipe, so I can see something.
If you don't want to share it on the public forum, please use direct contact form instead.




Last edited on Wed Nov 08, 2017 02:11 AM.
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 Wed Nov 08, 2017 08:54 PM Quote
mtsn
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Ok thanks, I will fill out the form now.

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Stand Alone will not log in Wed Nov 15, 2017 04:49 PM Quote
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Sashka,

I think there is a problem. I have sent over the details on the "Contact Form".

The Stand Alone software will not log in. It says there is a connection or password problem. I have confirmed the user name and password are correct. I can log in and out of eBay just fine.

Thanks.

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 Thu Nov 16, 2017 04:01 AM Quote
Sashka
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Posts: 3605
Member Since: Feb 13, 2008
Location: www.myibidder.com

I'm confused. Please help me to clarify it.

You set you set a snipe and it failed, but now you are saying that you could not even login.
How did you set a snipe in this case? If you used the Web interface, then you have to use the same username/password to login to the windows app as you used to login to the Web interface.

The sniper has a separate account and not necessary matches your eBay credentials.

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