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Myibidder Support for stand-alone client applications
Mobile (Android, iOS, BB, webOS) App support
Error account not linked Sun Mar 04, 2018 08:33 PM Quote
Rctay
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I keep getting the error saying my eBay account is not linked. I keep having to go in & sign into my eBay account & link them to set my Snipe bids. This has been going on now for a couple weeks now. I have uninstalled & reinstalled the app & its still doing the same thing.
What should I do to correct this?

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 Mon Mar 05, 2018 04:14 AM Quote
Sashka
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Posts: 3518
Member Since: Feb 13, 2008
Location: www.myibidder.com

Please avoid asking the same question multiple times.
It will not speed up the response, but may add extra confusion.

I responded in the support ticket. Here is a copy just in case if you missed or deleted it:

I see your account is linked fine, so there is no issue with it.
Do you see "Status: not linked" when you go to "eBay account" menu option?
Please provide a screenshot if not sure.




Last edited on Mon Mar 05, 2018 04:15 AM.
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 Wed Aug 08, 2018 01:25 AM Quote
millracebooks
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I see the same thing and you give me the same answer. It's a definite annoyanc, especially when the issue is ignored.

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 Wed Aug 08, 2018 03:41 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

millracebooks,
Please follow up on my original response. You never did.
If something is not clear, let me where you need more information.




Last edited on Wed Aug 08, 2018 03:42 AM.
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 Mon Jan 07, 2019 10:12 AM Quote
mick0905
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Member Since: Jan 07, 2019
Location: UK

I get the same issue. I've just tried to update a snipe amount in the app and get the account not linked message but when I went onto the website to update it I found that the change had actually been effected.

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 Mon Jan 07, 2019 11:48 PM Quote
Sashka
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Posts: 3518
Member Since: Feb 13, 2008
Location: www.myibidder.com

mick0905,
Please avoid jumping on an old thread as your question may not be answered.
Did you try to do "Refresh" from the Main screen to refresh your account's information?

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