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App not placing bids correctly all of a sudden Tue Sep 29, 2020 07:13 PM Quote
Reldvs1
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Posts: 2
Member Since: Sep 29, 2020
Location: Vegas

I keep having a problem with the app saying I lost because my bid was too low according to ebay bid increments.
However my bid seems to be much higher than the winning bid. But. ...
I still lost.
This has happened more than once to me.
Why am I losing bids?
I've used your app for a very long time and never had this issue before.

I'm including the item number 114422484866
I lost because my bid was too low but the winning bid was only $3.80
My bid was 5.05 but it did not enter it.
This is just one example

Download Screenshot_2020-09-29-12-27-23.jpg



Last edited on Tue Sep 29, 2020 07:44 PM.
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 Tue Sep 29, 2020 08:25 PM Quote
Sashka
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Posts: 3605
Member Since: Feb 13, 2008
Location: www.myibidder.com

I investigated your snipe on my end and I see there were some network-related issues during eBay responses.
The sniper tried to submit your bid a few times, but it was timed out on eBay's side.
Luckily, eBay is quick to resolve such issues, so it looks ok now.

Sorry it affected your snipe. I hope you will find the same or better deal on a similar item.

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Thanks for the reply Tue Sep 29, 2020 08:29 PM Quote
Reldvs1
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Posts: 2
Member Since: Sep 29, 2020
Location: Vegas

Thanks so much for checking on that for me. That's probably what happened before with the other auctions too.

Thank you again and I'm sure I'll find another deal on those lost items eventually.

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 Sun Nov 01, 2020 08:28 AM Quote
PayPaul
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Posts: 2
Member Since: Nov 01, 2020

Same here (item no. 303740170514)
Ended 20 minutes ago but the bid timer shows half an hour remaining = lost auction despite the fact that my bid would have been quite a bit higher than the winning one. :-(

(Could it be that myibidder failed to consider the end of daylight saving time correctly (in US one week later than Europe)?)




Last edited on Sun Nov 01, 2020 08:34 AM.
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 Sun Nov 01, 2020 05:14 PM Quote
Sashka
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Posts: 3605
Member Since: Feb 13, 2008
Location: www.myibidder.com

It's not the same issue, not sure why you think it is the same.

I see eBay reported incorrect time on some items, probably due to daylight saving.
It looks good as of now, so the issue was quickly resolved by them. But some snipes were still affected.




Last edited on Sun Nov 01, 2020 05:14 PM.
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I have the same problem Tue Nov 10, 2020 02:52 AM Quote
loumdennis
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Posts: 2
Member Since: Nov 10, 2020

The app is no longer placing my bids.
My bis was a lot more than the winning bid.
item number:
333774320929

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 Tue Nov 10, 2020 05:38 AM Quote
Sashka
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Posts: 3605
Member Since: Feb 13, 2008
Location: www.myibidder.com

loumdennis wrote:
The app is no longer placing my bids.
My bis was a lot more than the winning bid.
item number:
333774320929

It's not the same problem. Your eBay link is expired.
The sniper sent you email notifications about it, but you still did not follow up.

You need to relink your eBay account to authorize the sniper to access it.
If you don't authorize it, the sniper can't place bids for you.

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same Wed Nov 11, 2020 02:42 AM Quote
loumdennis
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Posts: 2
Member Since: Nov 10, 2020

I think I have it relinked but I'm not sure.
If I don't have it relinked then some instructions would be appreciated.


Thank you

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 Wed Nov 11, 2020 03:54 AM Quote
Sashka
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Posts: 3605
Member Since: Feb 13, 2008
Location: www.myibidder.com

If the Status field shows it's linked, then it's linked.
Please check or let me know what instructions you need to check.

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