Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. Do your best to describe your issue or question in order to get a better answer (for example, if this is related to some particular auction id then provide this auction id number).
3. You may provide your user id if an issue related to it (but never provide your password).
4. Forum language is English only.
5. Please try to keep it friendly, we are here to help.

When you post your question
1. If this question is related to some specific auction, please provide this auction number.
2. Never post your password.

There are many answers to most common questions here:
General FAQ

If your issue contains some information you don't feel comfortable posting onto this forum, please feel free to use our Contact form.

Forum added.
You can post your questions, issues, ideas or just chat here.

If you see any problems with this forum, please let us know.

Welcome!

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Last edited on Tue Apr 01, 2008 03:14 AM.

Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. Do your best to describe your issue or question in order to get a better answer (for example, if this is related to some particular auction id then provide this auction id number).
3. You may provide your user id if an issue related to it (but never provide your password).
4. Forum language is English only.
5. Please try to keep it friendly, we are here to help.

When you post your question
1. If this question is related to some specific auction, please provide this auction number.
2. Never post your password.

There are many answers to most common questions here:
FAQ for Stand-alone (Win/Mac) myibay software

If your issue contains some information you don't feel comfortable posting onto this forum, please feel free to use our Contact form.

Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. Do your best to describe your issue or question in order to get a better answer (for example, if this is related to some particular auction id then provide this auction id number).
3. You may provide your user id if an issue related to it (but never provide your password).
4. Forum language is English only.
5. Please try to keep it friendly, we are here to help.

When you post your question
1. If this question is related to some specific auction, please provide this auction number.
2. Never post your password.

There are many answers to most common questions here:
FAQ for Stand-alone (Win/Mac) myibay software

If your issue contains some information you don't feel comfortable posting onto this forum, please feel free to use our Contact form.

Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. You can post questions/issues/comments related to Selling on eBay here.
3. Please do not post support questions here. Support questions should go to support for quicker answers.
4. Please be friendly to each other, this is a key to the world's success.
5. Forum language is English only.

Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. You can post questions/issues/comments related to Buying on eBay here.
3. Please do not post support questions here. Support questions should go to support for quicker answers.
4. Please be friendly to each other, this is a key to the world's success.
5. Forum language is English only.

Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. You can post any questions/issues/comments related to eBay or non-eBay here.
3. Please do not post support questions here. Support questions should go to support for quicker answers.
4. Please be friendly to each other, this is a key to the world's success.
5. Forum language is English only.

Please follow the following guidelines when posting to this forum:

1. Never post your private information (such as your password).
2. You can post ideas/questions/issues/comments related to something you would like to see (Web-based or Stand-alone software).
3. Please do not post support questions here. Support questions should go to support for quicker answers.
4. Please be friendly to each other, this is a key to the world's success.
5. Forum language is English only.

Our system is fully automatic. Once payment was made, your e-mail with Order Confirmation and registration key sent within 10 seconds.
Unfortunately, some e-mail providers (like yahoo.com, hotmail.com etc) may decide to put this e-mail into spam folder (junk folder) so you can check for it there.

If you purged your junk folder already or just want us to re-send it, please Contact us with the following information:
1. The exact date of your payment.
2. Your eBay User id you specified when made your payment.
3. PayPal transaction id (not required, but will speed up the process).

I also can't seem to get the search to find anything.

I was able to import my watch list, but that's as far as I got.

We answer to all e-mails within 24 hours usually.

If you did not get our response, that probably means that your spam filter is blocking our e-mails. For example, hotmail.com and yahoo.com do that sometimes.

You must check your junk folder and adjust your spam filter.
You may also add our e-mail to your white-list.

I can't download installation file.
I'm getting "file corrupted" error message. Why?

i want to buy your software but i have 2 user ids. do i have to buy 2 times?

Hi,

I love your tool and use it all the time. But at first it was a little hard for me to figure out why when I post my bid my snipe is inactive. I noticed later that you have to click "activate" box in order for snipe to work. So my suggestion is to somehow make it more obvious that you have to not just place you bid but also activate the snipe.

Thank you in advance.

Regards,
Jules

Hi,

As I am using the firefox extension under linux I want to know: Is there a way to view the pending items? And is there a way to revove an item I initiated earlier (e.g. if I discover later a reason to cancal this buy)?

Idonet

what will happen when two snipes come to the same auction?

Hi, I tried searching for "Firefox 3" and received no hits, so I'll post here.

Do you have a schedule for compatibility with "Firefox 3"? How about the beta version?

Thanks

We've added rss feeds for news and updates regarding our website and service.
Feel free to subscribe using your favorite rss reader:
http://www.myibay.com/rss/news/

I added auction yesterday to my list but current bid is much lower than actual on ebay. why?

Can I limited number of successfully sniped items?
For example, I want to keep sniping until I won 2 items and cancel the rest automatically.