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| | Tue Jan 29, 2013 02:54 PM | |  |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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I could not replicate it.
Do you remember what happened before it stopped working?
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| | Tue Jan 29, 2013 09:12 PM | | |
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| amborazzi |
| Newbie |
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| Posts: 5 |
| Member Since: Jan 28, 2013 |
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After starting the application window appears: "Connection progress. Please wait". After two seconds, the appears the error message: "See the log file 'C:\Program Files(x86)\ Myibidder\myibay.exe.log' for details". When i click OK, the program closes.
I just recently purchased and installed the application. It never worked properly.
Version 1.1.3 was tested. It also does not worked.
Last edited on Tue Jan 29, 2013 09:52 PM.
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| | Wed Jan 30, 2013 04:33 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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Can you please try to install it to your My Documents directory so we can see if it's not permission issue or some kind of restriction on your Windows?
Or you can also try to run it as Administrator, but that does not always help.
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| | Thu Jan 31, 2013 05:13 AM | | |
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| amborazzi |
| Newbie |
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| Posts: 5 |
| Member Since: Jan 28, 2013 |
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I always start the application only as Administrator (if otherwise, it can not create a file myibay.exe.log).
I tried to install the application in My Documents (having previously uninstall the previous installation).
The result, unfortunately, the same.
Contens myibay.exe.log:
===========================================================
Traceback (most recent call last):
File "myibay0.py", line 3072, in <module>
File "myibay0.py", line 3057, in start
File "myibay0.py", line 249, in start
File "myibay1.pyx", line 188, in myibay1.generic.go_online2
File "wx\_core.pyo", line 8475, in Destroy
File "xml\dom\minidom.pyo", line 1925, in parseString
File "xml\dom\expatbuilder.pyo", line 940, in parseString
File "xml\dom\expatbuilder.pyo", line 223, in parseString
xml.parsers.expat.ExpatError: no element found: line 1, column 0
Exception in thread Thread-1 (most likely raised during interpreter shutdown):
===========================================================
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| | Thu Jan 31, 2013 05:46 AM | | |
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| Sashka |
| Support |
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| Posts: 3768 |
| Member Since: Feb 13, 2008 |
| Location: www.myibidder.com |
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Looks like something wrong with permissions if your Windows does not let it access the .pem file.
Please contact support directly so I could provide some beta version of the software for you to test and investigate (if you have time and are willing to help, of course).
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| | Thu Jan 31, 2013 01:12 PM | | |
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| Guest |
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OK.
I described the problem in a support service for web site
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